DPCL / TECHNICAL SERVICES
Based in Chattogram, Bangladesh, Digital Power City Ltd. (DPCL) supports elevator, diesel generator and electrical substation maintenance requests across the country. Its in-house technical teams provide preventive maintenance, mechanical and electrical support, troubleshooting and technical assessment.
You can contact DPCL about maintaining existing equipment, whether or not it was supplied by DPCL. Service acceptance depends on equipment condition, compatibility, safety, parts availability and technical assessment.
24/7 hotline for calls and breakdown reporting
DPCL can assess maintenance and technical-support requests for installed equipment, subject to service acceptance and a project-specific review.
DPCL field photographyPreventive inspection, mechanical troubleshooting and door, controller or drive assessment. Monthly plans and modernization scope depend on equipment condition and compatibility.
Explore elevator maintenance & repair
DPCL field photographyPreventive servicing, operational checks and engine, electrical, starting-system or control-panel assessment may be scoped by model, duty and condition.
Explore diesel generator maintenance & support
DPCL field photographyCondition assessment for transformers, HT/LT panels, switchgear and protection; testing and preventive scope require project review and qualified personnel.
Explore electrical substation & transformer maintenanceCurrent Project Activity
A snapshot of active installation and service work across DPCL's engineering teams.
Current reported activity. Updated periodically
A CLEAR SERVICE PATH
A practical workflow to understand the request, assess the equipment and agree an appropriate scope. Site response and service timing depend on the assessment and availability.
01
Share the equipment, location and reported issue.
02
Review available details, equipment condition and service scope.
03
Route the request to the relevant technical personnel.
04
Agree the work scope and proceed subject to access and parts.
05
Discuss observations, next steps and any ongoing support.
TECHNICAL SUPPORT
Choose a service area to see the types of support that can be discussed. Work is scoped to the equipment and site assessment.
Photos illustrate field activity and are not tied to a specific maintenance schedule or service request.
Field activityDiscuss scheduled visits, preventive inspections, service records and routine equipment assessment.
THREE SERVICE AREAS
Select an engineering system and a component to learn about potential assessment areas. Field photos provide context; the selected component image and assessment notes are shown separately.
Service scope may include mechanical, door, control and electrical components, subject to a site and equipment assessment.
Field activity · Elevator
Selected component
Door equipment can be reviewed for condition, operation and compatibility as part of an equipment assessment.
BREAKDOWN REPORTING
DPCL's hotline is available 24/7 for calls and breakdown reporting. Share the equipment and location so the request can be routed for technical assessment.
Call +880 1704 17 24 44Follow your site emergency procedures. Do not access restricted equipment or attempt repairs unless qualified and authorized.
The hotline receives calls; any field response is subject to technical assessment, access, parts and personnel availability. No fixed response time is promised.
RELATED DPCL SOLUTIONS
Explore the equipment and project work that connects to each service area.
DPCL TECHNICAL SERVICES
From scheduled maintenance to equipment troubleshooting, speak with DPCL about your engineering service requirements.
